Crisis & Urgent Support
At Lumos Counselling, we provide support and therapy in a safe, private setting. We are not a 24-hour or crisis service. If you or someone you care about is in immediate danger or facing a crisis, please reach out to trained professionals right away.
Your safety and well-being are our priority. This page provides resources and guidance for accessing urgent support and crisis services in Ontario.
Immediate Crisis Contacts
Crisis Contacts – Toronto & Ontario
Distress Centres of Toronto – Call or text: 416‑408‑4357
Toronto Rape Crisis Centre / Multicultural Women Against Rape – 416‑597‑8808
Gerstein Crisis Centre – 416‑929‑5200
Kids Help Phone (Youth Support) – Call 1‑800‑668‑6868 or text CONNECT to 686868
National / Canada-Wide
Canada Suicide Prevention Service – 1‑833‑456‑4566
Talk Suicide Canada – 1‑833‑456‑4566 (chat available online)
Resources & Links
- Ontario 211 – comprehensive community support
- CAMH (Centre for Addiction and Mental Health) – mental health information and treatment resources
- Canadian Mental Health Association (CMHA) Ontario – local programs and supports
- Kids Help Phone – youth-focused mental health support
These links provide guidance for non-emergency mental health concerns, information about local services, and additional ways to access support safely.
Types of Crisis / Guidance
- Emotional distress, panic, or anxiety attacks
- Self-harm or suicidal thoughts
- Family or relationship emergencies
- Guidance for navigating mental health services in Ontario
Safety Notice
Therapy can provide ongoing support, but in a crisis, always reach out to immediate emergency resources. Your safety comes first.
Support Between Therapy Sessions (Non-Crisis)
While Lumos Counselling is not a 24-hour service, we understand that life can feel challenging between sessions. For non-emergency support, we warmly invite you to schedule a session with one of our therapists. Taking the first step toward support can make a meaningful difference in your well-being.
Taking the first step can feel big, but you don’t have to do it alone. Let us know what kind of support you’re looking for and which clinician you’d like to connect with and we’ll get back to you within 24–48 hours.
admin@lumoscounselling.ca
416-258-0545
